Will Kingsland Festival 2020 be moved?
Yes, Kingsland Festival 2020 will be moved to April 27, 2021 and will take place in Amsterdam, Groningen, Rotterdam and Tilburg. The ticket you bought is automatically valid for this new date. You will receive a new ticket as soon as we go on sale in 2021 for this relocated edition.
Why is Kingsland Festival 2020 being moved?
Unfortunately, due to the prevailing Coronavirus and the measures taken by the government to prevent its spread, Kingsland Festival could not take place on April 27, 2020. After looking at all the possibilities, we tried to move Kingsland Festival to September 19, 2020, but due to the still valid measures surrounding the Corona virus, it is unfortunately not yet possible to organize the festival in September.
Can I request a refund of my ticket?
Our beautiful festival world depends on and runs on all kinds of employees, artists, suppliers and freelancers. We would like to ask you to continue to support not only us, but everyone involved, because we need each other now more than ever. By not offering a refund, but moving the festival to next year, we are trying to keep our industry alive so we can continue to toast with you on our King’s birthday for years to come. If you still want to request a refund, you can email us at firstname.lastname@example.org, stating your order number, the city for which you bought a ticket and your bank account number. You can request a refund until August 1, 2020 (this is only possible for tickets bought before March 5, 2020).
When will my refund be paid?
Your refund (ticket price including service costs) will be paid no later than 1 month after the new date of the festival, in this case April 27, 2021 and you will receive your refund no later than May 27, 2021. This is in accordance with the new regulation that various industry organizations in the cultural sector, the Ministry of Education, Culture and Science, the Ministry of Economic Affairs and the Authority for Consumers & Markets have reached to keep the cultural sector alive. For more information, visit bewaarjeticket.nl.
Are the same artists performing on the new date?
We are doing our utmost to also program as many of the booked artists for this year’s edition in 2021.
I bought my ticket via Ticketswap. What now?
Your ticket purchased on Ticketswap is also valid for the April 27, 2021 edition.
What about organized bus trips?
It is best to contact the relevant party for this.
Is your question not listed?
Mail us at email@example.com. We strive to answer your question as soon as possible.